Leo Signature Realty
Paula & Melissa Smith

Paula’s Reviews

It is such a pleasure to help my clients in selling and/or buying a home because personal service means everything to me.  Here is a sample of the reviews I have been given on Angie’s List:

“Paula did an outstanding job! From the very first meeting we had with her, to the day of closing, she was phenomenal. She gave us great advice, with all options, and let us make the decisions. She was very responsive all the way through the process. She responded immediately to all text messages, emails and phone calls with a professional and helpful response. She has a great deal of experience and knows the process and the market well. We strongly recommend her.” – Reno K.

Paula is the best Real Estate person ever! So patient with questions, so competent with buying and selling! Never could have walked through this complicated process without her!!! I recommend her to everyone I know! – Barbara K.

Paula was a great help walking me through the process of buying my first house. She was able to answer all my questions (and calm my nerves when asking unnecessary ones). She has great experience in the area of town I was looking and with the market in general and helped make the process as smooth as possible. As a first-time buyer, it was important to me to have someone who could ask the questions that I didn’t know to ask and be able to watch out for my interests. I would definitely use Paula’s services again. – Derek W.

Paula is an awesome realtor! After the death of my Dad, she made a daunting task easy. Her listing was amazing and I had an offer within a week. Throughout every step she kept me informed and answered any questions I had. If you’re looking for a knowledgeable, caring realtor I highly recommend Paula! Paula thanks again for everything! – Glenda F.

“Paula was a fantastic agent. She went over and above helping us sell our home, and I was very pleased with the results of the sale. Paula was very responsive and easy to get a hold of when we contacted her. She listened to our concerns and questions and never made me feel like any question was silly or irrelevant. Her advice was spot on and I feel like she is well educated in her profession. Working with Paula was a pleasant experience due to her kind and thoughtful personality. I highly recommend her!” – Tara F.

She sold my house at a better price than I had imagined.  I was working with her from abroad, and she couldn’t have been more helpful. The buyer’s realtor was incompetent, and Paula had to work extra hard to compensate for that.  There were a few bumps along the way, and she was always helpful.  I always knew that she had my interests in mind every time she made a suggestion. I found another condo by making a special deal with the seller.  Paula helped us both through all the steps of selling and buying the condo, and she did so at a bargain price.  All in all I feel very fortunate to have found her, and I would recommend her to anyone who is selling or buying a house.  –Linda H

The ordeal was a nightmare on the end of our buyer, but Paula was a God-send; while the process was painful, Paula went above and beyond the call to ensure that we were taken care of. She paid attention to every detail and made sure that all deadlines were kept, agreements were held to, and that we got the deal done. If not for her, I don’t think we would be where we are now. My wife and I owe her a huge debt. I truly cannot grade her high enough here, or recommend her enough to anyone who is looking to sell their home. The dedication that she has is higher than anyone I’ve met in the profession. -Christopher H.

We chose Paula to be our buyer’s agent in the purchase of our new home in Carmel, IN.  Paula was a pleasure to work with and was helpful in answering all of our questions as we were new to Indiana.  Paula is hard working, prompt with correspondence, and excellent at using technology. We wanted an agent that was going to allow us full control of every decision in the buying process including the negotiation of sale price and inspection repairs.  Paula understood that and made sure we were consulted every step of the way.  Paula, and her broker Leo, provided valuable advice and made our out-of-state home buying experience as smooth as possible.  We would highly recommend Paula. –Gregory P

Stop your search, Paula is who you’re looking for. As a first time home buyer we were scared and nervous about the whole process. Paula is wonderful from start to finish. She is kind and genuinely cares about finding the right house for her clients. She did not once pressure us in buying a house (this was very important to us). She is thorough and well organized.  She is very knowledgeable and went above and beyond answering all our questions no matter the time, day or night. I highly recommend Paula and we will definitely be using her again in the future. -Althea M.

Paula was fabulous from listing to closing. She provided me with the details of every aspect of the transaction before it ever happened. She listened, informed, negotiated on my behalf. I could not have asked for more. Paula was able to get an eleven percent higher sales price than I was about to accept just two years ago. In short, the only downside of the smooth as silk deal, is that, she almost made the process fun. For now, that’s over. That is until I buy or sell another property. I have had 10-12 real estate transactions in my life. Paula is the best Realtor I have ever dealt with. Not even close! -Randy P.

Our experience was more than outstanding. Paula was prepared, had great information for us and explained everything clearly and simply. She answered all our questions, gave great suggestions and is making this entire experience a great one. She is a true professional and a pleasure to work with. Highly Recommended!!!! -Cindy C.

Paula was extremely efficient and very pro-active in handling this transaction.  Her response time was unbelievably good and she clearly communicated every detail throughout the process so that I had a great level of confidence and comfort that everything was being addressed.  I cannot fault her for a single issue throughout the transaction from my first contact on Christmas Eve (when she responded to my voice mail in less than 30 minutes) through the closing process.  She was very professional, gave consideration to both the buyer and seller’s privacy and kept everyone very well informed.  I will look for opportunities to refer others to her as I was so impressed with her level of service. -Linda S.

From the first contact I had with Paula to the date of closing, she was professional, thorough, responsive, and completely focused on my needs for a new home.  She listened carefully and understood my likes and dislikes in my search, and she was very responsive in researching questions and getting back with me quickly.  Paula is obviously very knowledgeable about the real estate market in the Indianapolis area, and I felt very comfortable in asking her opinion.  Because I was moving from 60 miles away, several times, Paula viewed homes and provided excellent feedback so that I could decide whether or not to make the trip to view the home myself.  Paula paid attention to every single detail and followed up with me at each checkpoint along the way toward closing.  I would very definitely use Paula again and would highly recommend her as a dedicated real estate professional. -Jean G.

Paula helped us sell a home and buy a new home back in 2012 and did a fantastic job. After a job offer caused us to need to sell again in order to move out of state there was no hesitation in calling Paula. She is truly the best. Once again our house sold within a week of being on the market. She is there every step of the way but is not pushy. She understands all of the ugly details of selling a home and explains it all very well. She knows the market well and is also very personable. She is also kind enough to listen when you need to vent. Selling a home is stressful- I’m glad we had Paula!! -Shane W.

When I decided to list my home I knew first job I would be to find a realtor. I looked on Angie’s list to see who they recommended. Leo Signature Realty and Paula M. Smith were highly rated so I decided to give them a call. I was impressed when Paula M Smith answered the phone, which meant no phone tag or several prompts from me just to leave a message. We set up a meeting and shortly after that I decided to use Paula and Leo Signature Realty to sell my home, requests for showings started immediately. Paula explained to me how she was going to help me through the process and tools she would use, like internet to show my home. Within 3 days of listing I had an offer. Paula helped me through the process of offers and counter offers. Once a price was accepted she set up the closing based on my schedule and the closing took all of 30 minutes. I would recommend Paula and Leo Signature Realty to anyone looking to buy or sell a home, her personnel attention makes you feel as though you are the only person she is working with and who wouldn’t want that. Thank you Paula and Leo Signature Realty. – Bonnie M.

Paula Smith is a seasoned realtor and professional. She is efficient and reliable. I would use her again and recommend her highly. -Mohammed S.

Professional, prompt and very helpful. Listened to learn our needs, made great suggestions about what to do to prep our home for sale – the must dos and the “if you want to” tasks. This is an honest, helpful, very professional realtor. -Cindy C.

Paula requested of us our requirements in a house and performed in a competent and professional manner in fulfilling those requirements. She goes way beyond the expected, anticipated our expectations in a house and showed only those houses. She is aggressive, but not pushy, has the ability to stand back when needed, and not intrude on privacy when it is needed. GREAT REALTOR!! I have few details to provide because Paula only showed us houses that she knew we might be interested in. She worked with us only about two weeks in finding a house that was literally made for us (except it is 12 years old). She was prompt for appointments, and very professional in pointing out things we mighty like as well as things we might not. She very quickly became like a member of our family, and we had 100% confidence in her from the outset. If I ever am in need of a realtor in Hamilton Co. or if any member of my family has such a need, there is only one that we would turn to i.e., Paula Smith. I recommend her to anyone in need of a realtor. -Ron R.

Professional, prompt and very helpful. Listened to learn our needs, made great suggestions about what to do to prep our home for sale – the must dos and the “if you want to” tasks. This is an honest, helpful, very professional realtor. -Cindy C.

Paula Smith is a seasoned realtor and professional. She is efficient and reliable. I would use her again and recommend her highly. -Mohammed S

Paula was wonderful to deal with. She provided great comps to compare our home to and helped us list it and sell it above what we were looking for. She was great working with agents who showed our home and getting feedback from them. We would definitely use her again. Thanks! -Nathan D
We have nothing but good to say about our experience with Paula. From start to finish, she advised, consulted and represented us in the most professional manner imaginable. Throughout the engagement she was dedicated to working in our best interests; keeping us up-to-date and informed. We always found comfort in knowing that we had engaged a top-notch professional who did her utmost to help us met our objective. Do you want a professional who knows the lay of the land; who will be straight with you; and who will do all she to do help you meet your objectives? If so, Paula Smith’s your person. -Richard E. 
Paula is the most conscientious and hard-working realtor I have ever known. The most challenging part was that we experienced some significant water leakage in the garage during the time the house was on the market and Paula was incredibly helpful with the contractors we used, giving of her own time on many occasions to either contact the contractors or go by the house to make sure that things were moving along. She gave great advice throughout the process and we were very pleased with the outcome. We would use her again and recommend her unhesitatingly. -Jon L. and Janet M.
Paula was AMAZING!!! She helped guide us through the process of selling one home and buying another. She was very thorough and answered all of our questions. She replied to all emails/texts/voicemails quickly and was on top of it the whole way. We felt very comfortable working with her and would HIGHLY recommend her. Although we don’t plan to move again should that time come we will absolutely work with her again. –Matt S.
We are out of state and selling our home so we phone interviewed several real estate agents and Paula stood out from the crowd. She was professional, assertive but not at all pushy, easy to talk to, explained details without getting huffy, and responsive. She’s pro-active and offers assistance above and beyond which has been extremely beneficial because we are out of state. She responds all hours and thinks outside the box to generate activity. I highly recommend her skills and expertise. The bonus is she’s polite and understanding during this stressful process. –Kim B.
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